I finally got an iPhone and I’m loving it so far. Everything is working swell, except for MMS (picture messaging) with other Telus clients. Its a quirky situation:
- I can’t send MMS to other Telus clients
- I can receive MMS from other Telus clients
- I can send an receive from non-Telus clients (Rogers, Fido, Bell)
I don’t know what’s going on at Telus. They have been very friendly and understanding on the phone, but the data department seems a little brain dead on the issue. Its a “known issue”, but it hasn’t been resolved. They also closed all the tickets related to the problem without a fix. The rep I spoke with today said I should “check from time to time”. That’s not really an acceptable solution, but I have received a credit for %50 off last month and the promise of another if the issue isn’t resolved.
So no progress yet, and my only suggestion would be to email pictures instead at this point. Are you having the same problem?
Also I’ve attached the latest Telus Carrier Update file (5.1) for others who are on the troubleshooting journey….
Telus_ca.ipcc (4.8 KiB, 242 hits)
Yes! I can not even figure out how to send a MMS at all on my 32gig iPhone 3gs.
When you’re writing a text there should be little camera button to the left of the text box.
Sirus,
You may need to run a network update. You can find this when you plug into iTunes. (Not a FW update a network update). I had the same issue where the camera wasn’t there to attach images.
Also you may want to check that MMS Messaging is turned on in Settings > Messages. Or you may need to manually input your APN Server info. Do a Google search for APN settings for Telus iPhone.
i was having a problem with my phone earlier in december only i couldnt send sms message, only mms. same thing though, they closed the tickets without telling me or fixing it. they did eventually.
now my problem is that i can’t make/receive calls/texts consistently. it works once in a while and its been like that for 4 days now.
anybody else having the same issue?
UGh.. Telus stinks..
Had a terrible time with my texting to Rogers users.. big delays, sometimes perfect, sometimes the text would dissapear…
They blamed the CDMA network, so i upgraded to iphone 3gs.
Now im still having the same issue.. its garbage, i should have gone to rogers….
I cant send mms.. going to google “APN settings for Telus iPhone.” and see if that turns anything up..
Good Luck all..
I might have to cancel the contract (within 14 days) but the store said the iphone is not returnable… gasp
Yeah I loaded the damn file to my iPhone and it fixed the majority of my data issues – thank you muchly
Sadly MMS is still not enabled. Something about provisioning on the account with the phone – so perhaps we are running into an issue that requires a little more forethought?
Seems that way.. Do you have an unlocked phone or a Telus phone?I had to install the update and restart a few tomes for the mms button to even show up.
i got an iphone on ebay 3Gs locked to rogers but i was able to unlock it and jailbreak the iphone (since this iphone is 41 weeks product)
i have a TELUS Sim card and also i have a data plan.
after i unlocked the iphone i put my sim card…in i can call and text (not sure about MMS but then i dont’ really MMS). The 3G signal is on if thats’ mean anything. When i tried to go online it gives me the “could not activate cellular data network”. but i input all the APN info i got correctly. but when i go to the carrier setting in the “ABOUT” part.. it’s only carrier 5.0 ALso when i go to updated from itune.. to 5.1.
the Cellular Data Network input no long exist. (i restored and unlocked the iphone a few times)
I am not sure what to do. please help ! thank you